Operations Assistant Manager

Responsibilities:

Oversee all gym operations onsite
Assist in hiring and training new team members
Works in cooperation with back office to manage/process freezes, cancellations, and account adjustments
Oversees management of customer satisfaction surveys
Assists back office with processing bi-weekly payroll
Manage and oversee clubs social media marketing and presence
Manage and oversee all member communications
Directs and controls all gym walk-throughs for gym cleanliness, equipment maintenance, inventory, etc.
Must be familiar with front desk operations
Manages the retail inventory for the gym
Manages juice bar and drink inventory for the gym

Requirements:

Excellent communication, organization, and customer service skills
Basic computer skills (graphics design experience helpful)
Ability to handle challenging customer issues with patience, tact, and professionalism
Digital Marketing Experience

Benefits:

$15 an hour with added incentives
paid time off
Uniform Provided
Free gym membership
potential for advancement

Compensation: $15.00 per hour

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!

(if you already have a resume on Indeed)